Terms & Conditions
Welcome to Seltsake
These Terms & Conditions govern your use of our website and your purchase of products from Seltsake. By using the site or placing an order, you’re agreeing to these terms, so please read them carefully.
Your Agreement
When you access or use the website, you accept these Terms & Conditions and agree to follow them. If you do not agree, please do not use the site.
Ordering & Purchase
All product listings are subject to availability.
Once you place an order, we’ll process it promptly and notify you of any issues.
We reserve the right to refuse or cancel orders at any time — for example, due to limited availability, pricing errors, or suspected fraud.
Age Requirement
You must be of legal drinking age in your region to purchase and receive Seltsake products. By ordering, you confirm that you meet this requirement.
Prices & Payment
Prices are shown in GBP and include applicable UK taxes.
Payment must be made in full using our accepted methods. We use secure, third-party payment processors. We do not store your payment details.
Delivery & Shipping
We currently deliver to UK addresses only.
Delivery costs and estimated times will be shown at checkout.
While we do our best to deliver on time, delays can happen and are sometimes outside our control.
Returns & Refunds
For hygiene and safety reasons, we cannot accept returns of opened or consumed items.
If your order arrives damaged, faulty or incorrect, please contact us within 48 hours of delivery with your order number and photos. We’ll review and resolve it as quickly as possible.
Promotional Codes
From time to time, we may offer discount or promotional codes.
These are valid for a limited time only and may not be used in combination with other offers unless explicitly stated.
Seltsake reserves the right to withdraw or change promotional offers at any time.
User Accounts
You may create an account to save your details and view your order history.
You are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account.
We reserve the right to suspend or terminate accounts at our discretion.
Wholesale Enquiries
If you are interested in stocking Seltsake, we’d love to hear from you.
Please contact us at hello@seltsake.com for trade pricing, distribution options and terms of supply.
Wholesale terms may vary from retail terms and will be shared upon request.
Intellectual Property
All content on this website — including logos, branding, images, text and product names — is the property of Seltsake or its licensors.
You may not copy, reproduce or use any part of the website or brand without written permission.
Limitations of Liability
Seltsake products are provided “as is.” We aim to describe and deliver them accurately, but we cannot guarantee that all information or imagery is free from error.
Our total liability in connection with any order will not exceed the value of that order.
We are not responsible for indirect or consequential losses resulting from the use of our website or products.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be handled in the courts of that jurisdiction.
Updates to These Terms
We may update these Terms & Conditions occasionally. Any changes will be posted on this page. Continued use of the website constitutes your acceptance of any revised terms.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: hello@seltsake.com
Address:
Seltsake
85 Great Portland Street
First Floor
London
W1W 7LT
United Kingdom
